77ga Privacy Policy — Your Data, Your Rights

77ga ("we", "us", "the Platform") is committed to protecting the privacy and personal data of every player who uses the 77ga platform at https://77ga.ws. This Privacy Policy ("Policy") sets out in plain language how we collect, store, use, share and protect personal data relating to users ("you", "Player") of the 77ga platform, including visitors who browse the site without registering an account.

By accessing the 77ga platform, registering an account or making a deposit you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to this Policy, you must not use the 77ga platform. This Policy should be read alongside the 77ga Terms and Conditions, which govern your use of the platform as a whole.

Data You Provide Directly

When you register an account, make a deposit or contact customer support, you provide personal data to 77ga directly. This includes:

• Identity information: your name, date of birth and, where required for KYC verification, a copy of a government-issued identification document such as a national ID card or passport.
• Contact information: your registered mobile number and, where provided, an email address. These are used for account login, transaction verification, customer support and, where you have opted in, promotional communications.
• Financial information: your bKash, Nagad, Rocket or Upay mobile wallet number or other payment method reference used for deposits and withdrawals. 77ga does not store full bank card numbers — card transactions are handled by PCI-DSS-compliant payment processors.
• Support communications: the content of any message you send to 77ga customer support, including any attachments you choose to include for verification or dispute-resolution purposes.

Data Collected Automatically

When you access the 77ga platform, our systems automatically collect certain technical data about your device and session. This includes:

• Device and connection data: IP address, device type (Android or iOS), browser type and version, operating system version, screen resolution and network type (4G, Wi-Fi). This data is used to detect suspicious login activity and to optimise platform performance for the devices most commonly used by players in Bangladesh.
• Session data: pages visited, time on page, game sessions opened (game title, session start and end time, stake amounts, outcomes), and navigation paths through the platform.
• Cookies and similar tracking technologies: see Section 6 of this Policy for full details of the cookies used on the 77ga platform and how to manage your preferences.

Data from Third Parties

77ga may receive personal data about you from the following third-party sources in connection with the operation of the platform:

• Payment providers: transaction reference numbers, payment status confirmations and wallet verification data received from bKash, Nagad, Rocket, Upay and card payment processors in connection with your deposits and withdrawals.
• Identity verification services: where 77ga uses a third-party KYC provider to verify your identity documents, that provider may return a verification result and associated data to 77ga as part of the verification process.
• Fraud and risk intelligence providers: aggregated fraud-risk indicators associated with device fingerprints and network addresses, used solely for the purpose of detecting and preventing fraudulent account activity on the platform.

77ga uses the personal data it collects for the following purposes:

• Account creation and management: to register your account, verify your identity, maintain your account balance, process your deposits and withdrawals, and provide you with access to the full 77ga platform.
• Contractual performance: to deliver the betting markets, live casino games, slots, jackpot products and other platform features you use under the Terms and Conditions agreement between you and 77ga.
• Fraud prevention and security: to detect and investigate suspicious login attempts, unauthorised account access, payment fraud, bonus abuse, multi-accounting and any other form of prohibited conduct. This is a legitimate interest of 77ga and a condition of safe platform operation.
• Legal and regulatory compliance: to comply with applicable anti-money-laundering (AML) obligations, know-your-customer (KYC) requirements, age verification obligations, and any other legal or regulatory requirement that applies to the operation of 77ga. This includes retaining records of transactions, account activity and identity verification for the periods required by law.
• Customer support: to respond to your enquiries, investigate your complaints, process your requests for account changes, and communicate with you about your account status, transactions and responsible gaming.
• Platform improvement: to analyse aggregated, anonymised usage patterns to identify technical issues, optimise page performance on Bangladesh mobile networks, and improve the overall player experience on the 77ga platform.

77ga does not use your personal data for automated profiling that produces legal or similarly significant effects on you without human review. If 77ga sends you marketing or promotional communications, it will only do so where you have affirmatively opted in to receive them. You may withdraw consent for marketing communications at any time by contacting [email protected].

77ga processes your personal data on the following legal bases:

• Contractual necessity: processing required to register your account, verify your identity, process your deposits and withdrawals, and deliver the gaming services you have contracted for under the 77ga Terms and Conditions.
• Legal obligation: processing required to comply with AML regulations, KYC obligations, age verification requirements, tax reporting obligations and any other legal requirement applicable to an online gaming operator.
• Legitimate interests: processing for fraud prevention, platform security, platform improvement and the internal analysis of aggregated usage data, where such processing does not override your rights and interests as a data subject.
• Consent: processing for marketing and promotional communications, where you have affirmatively opted in to receive such communications. You may withdraw this consent at any time.

77ga may share your personal data with:

• Payment service providers: bKash, Nagad, Rocket, Upay and card processing partners receive the minimum personal and financial data necessary to process your deposits and withdrawals and to verify that transactions originate from a payment method registered in your name.
• Identity verification providers: where 77ga uses a third-party KYC provider to verify the identity documents you submit, your identification data is shared with that provider solely for the purpose of the verification check and is not retained by the provider beyond the verification process.
• Game content providers: Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, Microgaming and other game studios whose titles are accessible via the 77ga platform may receive anonymised session identifiers and game-result data for the purpose of game integrity verification and RNG audit logging. These providers do not receive your name, contact details or payment information.
• Law enforcement and regulatory authorities: 77ga will disclose personal data to competent authorities where required to do so by applicable law, court order, or as part of a legally mandated anti-money-laundering or fraud investigation. Such disclosures are made without prior notice to you where notice would compromise the integrity of the investigation or is otherwise prohibited by law.

All third-party service providers that process personal data on behalf of 77ga are bound by contractual data-processing obligations that prohibit them from using your data for any purpose other than the specific purpose for which it was shared, and require them to maintain appropriate technical and organisational security measures.

77ga takes the security of financial information with the utmost seriousness. When you make a deposit via bKash, Nagad, Rocket or Upay, your mobile wallet number is transmitted to the relevant payment provider via an encrypted channel. 77ga stores only a masked reference to your wallet number (for example, the first and last three digits) sufficient to identify the payment method for withdrawal routing purposes. The full wallet number is not stored in 77ga's own databases after the transaction is confirmed.

All financial transaction records — including deposit amounts, withdrawal amounts, dates, and the payment methods used — are retained by 77ga for the minimum period required by applicable AML and financial record-keeping regulations. These records form part of your account history and are available to you on request by contacting customer support.

77ga uses cookies and similar technologies on the platform to support essential site functionality, improve performance, and where you have consented, to deliver a more personalised experience. The following categories of cookies are used:

• Strictly necessary cookies: these cookies are required for the platform to function and cannot be switched off. They include session authentication cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and load-balancing cookies that route your requests to the correct server.
• Performance and analytics cookies: these cookies collect anonymised data about how players use the platform — which pages are visited most, how long sessions last, and where technical errors occur. This data is used exclusively to improve platform reliability and user experience. No personally identifiable information is included in analytics data.
• Functional cookies: these cookies remember your preferences such as your chosen language version of the platform and certain display settings, so that you do not need to re-select them on every visit.

You can manage your cookie preferences through your mobile browser settings. Please note that disabling strictly necessary cookies will prevent the platform from functioning correctly and you will not be able to log in to your account or process transactions.

77ga retains your personal data for as long as your account remains open and for such additional period as is required by applicable law or regulation. The general retention framework is as follows: account identity and KYC verification records are retained for a minimum of five years following account closure; financial transaction records are retained for a minimum of five years following the date of the transaction; customer support records are retained for three years following the resolution of the relevant query or complaint.

Where personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, 77ga will securely delete or irreversibly anonymise that data. You may request information about the specific retention period applicable to your data by contacting [email protected].

77ga implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include: SSL/TLS encryption for all data in transit between your device and the 77ga platform; encryption at rest for sensitive personal data stored in 77ga's databases; access controls that restrict access to personal data to authorised personnel only, on a need-to-know basis; regular security assessments and vulnerability testing of the platform infrastructure; and incident response procedures for the timely detection and management of data security incidents.

While 77ga takes data security seriously and applies industry-standard protections, no online platform can guarantee absolute security against all possible threats. If you become aware of any security vulnerability relating to the 77ga platform, or if you suspect that your account has been accessed without your authorisation, please report this to [email protected] immediately.

As a data subject, you have the following rights in relation to the personal data 77ga holds about you:

• Right of access: you may request a copy of the personal data 77ga holds about you. 77ga will provide this within a reasonable timeframe following identity verification.
• Right of rectification: if any personal data held about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right of erasure: you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal or regulatory retention obligations.
• Right to restrict processing: in certain circumstances you may request that 77ga restrict the processing of your personal data — for example while a complaint is being investigated or while the accuracy of the data is contested.
• Right to withdraw consent: where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

To exercise any of the above rights, please contact 77ga at [email protected] with the subject line "Data Rights Request" and include your registered mobile number and a brief description of the right you wish to exercise. 77ga will verify your identity before processing the request and will respond within a reasonable timeframe. 77ga will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.

The 77ga platform is strictly for adults aged 21 and above. 77ga does not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and believe that a minor has registered an account on the 77ga platform or has provided personal data to 77ga, please contact us immediately at [email protected]. Upon confirmation, 77ga will suspend the account, delete all associated personal data to the extent permitted by law, and void any transactions carried out by the minor account holder.

77ga may update this Privacy Policy from time to time to reflect changes in the way we process personal data, changes in applicable law, or improvements to our data-handling practices. When we make a material change to this Policy, we will update the "Last updated" date at the top of the page and, where the change significantly affects your rights, we will make reasonable efforts to notify you directly — for example by sending a notification to your registered mobile number.

Your continued use of the 77ga platform following any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any change to this Policy, you must stop using the platform and may request account closure in accordance with the 77ga Terms and Conditions.

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a privacy-related concern, please contact the 77ga support team. We aim to respond to all privacy enquiries within a reasonable timeframe. Support is available 24/7 in Bangladesh Standard Time (UTC+6).

Email (plain text — not a clickable link): [email protected]

Please include your registered mobile number and the subject "Privacy Enquiry" when contacting us so we can locate your account and respond promptly.